POLICY:
After Care Fee (During Business Hours)
A prompt pick up is appreciated to accommodate space for all appointments
Customers have a pick up window of 1 ½ hours from when your pet is completed.
A $15 aftercare fee will be applied when grace period is exceeded.
This increases the number of pets in our care & makes it harder to monitor every pet, as well as add stress for some dogs.
Late Pick Up Fee (After Business Hours)
Pets not picked up by 5pm closing time will be charged an additional $15+
Early Drop Offs
Early drop off fee of $15 may apply pending space and schedule availability
This increases the number of pets in our care & makes it harder to monitor every pet, as well as add stress for some dogs
No Shows & Cancellations
We will ask for a credit card on file if no show or canceled appointments are consistent for your pet. There will be a 25% charge of the appointment